BCP: What Owners Should Know That Clinicians Aren’t Taught—and Vice Versa
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Register
- Non-member - $49
- Member - Free!
Misalignment between clinical and business leadership is one of the most common—and costly—issues in O&P practices. This session bridges the gap by highlighting critical knowledge gaps on both sides. Clinicians will gain insight into compliance, payer policy, and financial risk, while owners and administrators will better understand clinical realities that affect documentation and coding. Attendees will learn how shared understanding improves decision-making, reduces friction, and strengthens compliance. The session emphasizes collaboration over blame and provides practical ways to align clinical care with operational and regulatory expectations.
Learning Objectives:
- Describe key operational, financial, and compliance concepts that impact both clinical and business decision-making in O&P practices.
- Identify common communication and knowledge gaps between clinical and administrative leadership teams.
- Implement practical strategies to improve collaboration, accountability, and alignment between patient care and business operations.
This is a Business Certificate Program elective under the Healthcare Management pillar. Note: At the end of this course, you will receive a certificate for CE credit upon successful completion of the quiz. Please note that is a certificate for CE credits only and not the IIOP and AOPA O&P Business Certificate. The IIOP and AOPA O&P Business Certificate requires enrollment in and successful completion of four AOPA electives (one from each pillar) and four IIOP core courses. Upon successful completion of the Business Certificate Program, AOPA will reach out to you about receiving your O&P Business Certificate.
Individuals not participating in the AOPA and IIOP Business Certificate Program are still welcome to take this course for CE credit and/or educational purposes. If you have not expressed interest in the Business Certificate Program and would like to participate and use this course as one of the required electives, please email onlineeducation@aopanet.org.
